I want to receive all 1, 2 and 3 star ratings as an alarm. How do I have to set the stars in the alarm?


All stars that are being selected (highlighted black) will be included in the alert email. If the stars are grey these are not selected and therefore won't trigger any alarm.

For example, in the following alert setting, the user will receive alerts for all 1,2,3,4,& 5 star reviews.

vs here, where they'll receive alerts ONLY for 5-star reviews:

or here, where they'll receive alerts ONLY for 1 & 5 star reviews, but NOT for 2,3&4

so to answer the question, how to get alerts for 1,2& 3 start reviews, your alert setting would look like this:

Did this answer your question?